HVAC Contractor Connecticut

Full-Service HVAC Contractor in Connecticut

Direct Home Services is a full-service HVAC contractor in Connecticut. We install, repair, and maintain heating and cooling systems to keep your home comfortable in every season. Our family-owned team is based in Durham and brings over 40 years of combined HVAC experience.

Operating out of our central shop on Ozick Drive in Durham, our trucks sit right in the middle of the state. This means we can get to your door in Middlesex, New Haven, and Hartford Counties quickly when a heating or cooling emergency strikes. Every technician we send to your home is fully insured and holds a valid Connecticut S-License from the Department of Consumer Protection. We don’t use subcontractors, just local, licensed experts.
(860) 339-6001 Request Emergency Service

Why Choose Direct Home Services

Here is what sets our Connecticut HVAC company apart:

We offer direct pricing with no middlemen, so you get a competitive price.
A manager inspects every job before we consider it complete.
We are family-owned, so you get personal care and real accountability.
We are licensed and insured in Connecticut (HIC.0668169).
We bring over 40 years of combined HVAC experience.
We are available 24 hours a day for emergency HVAC services.

Our HVAC Services in Connecticut

We provide a full range of HVAC services for homes across Connecticut. Below are the services we offer:

Air Conditioning Services

We repair, install, and maintain central air conditioning systems for homes across Connecticut. A system that stops cooling, leaks, or trips the breaker needs prompt attention before summer heat builds. Our AC services include:

AC repair for failed compressors, frozen coils, and weak airflow
AC installation and replacement for aging or undersized systems
AC maintenance and tune-ups to keep cooling efficient

Connecticut summers bring heat and humidity that push cooling systems hard. Our team responds quickly, finds the root cause, and gets cool air moving through your home again.

Connecticut summers get incredibly sticky. Our AC tune-ups don’t just check temperature; we test your system’s ability to remove moisture from the air. If your system short-cycles, it leaves your home feeling damp and muggy.

We also help you navigate the current EPA phase-out of older R-410A refrigerant. If your system is leaking, we will give you an honest breakdown of whether a repair makes sense or if it’s time to upgrade to a modern, eco-friendly system.

We service all major central AC brands and system types.

Call (860) 339-6001 for air conditioning services.

Furnace Services

We repair, install, and maintain gas and oil furnaces throughout Connecticut. A furnace that blows cold air, short cycles, or runs loudly often signals a fault that needs service. Our furnace services include:

Furnace repair for igniters, flame sensors, and blower motors
Furnace installation and replacement for high-efficiency models
Furnace maintenance to keep heating safe and reliable

Cold New England winters leave no room for an unreliable furnace. Our technicians check for safety risks like a cracked heat exchanger and restore steady heat fast. We work on gas and oil furnaces of most major brands.

Call (860) 339-6001 to book furnace service with our team.

Heat Pump Services

We install, repair, and maintain heat pumps that both heat and cool your home year-round. Because these systems run in every season, steady service keeps them dependable. Our heat pump services include:

Heat pump repair for icing, short cycling, and reversing valve faults
Heat pump installation and replacement for energy-efficient units
Heat pump maintenance to protect performance year-round

A heat pump works hard in both summer and winter, so small faults add up quickly. Our team catches problems early and keeps your system running through every season. We service ducted and ductless heat pump systems.

Many New England homeowners worry that heat pumps can’t handle a freezing January night. That is only true for older models. We install specialized cold-climate inverter systems rated to deliver 100% heating efficiency. You get steady, reliable heat through the worst winter snaps without needing a backup fossil-fuel furnace.

Call (860) 339-6001 to set up heat pump service now.

Boiler Services

We repair, install, and maintain boilers and hot water heating systems across Connecticut. A boiler that leaks, loses pressure, or stops heating needs prompt attention in cold weather. Our boiler services include:

Boiler repair for circulator pumps, zone valves, and pressure faults
Boiler installation and replacement for aging systems
Boiler maintenance to keep heat steady and safe

Many older Connecticut homes rely on boilers and radiators for warmth. Our team keeps these systems running safely and evenly through the winter. We service gas and oil boilers and steam systems.

Call (860) 339-6001 to schedule boiler service today.

Ductless AC

We install and repair ductless mini-split systems that heat and cool individual rooms. These systems suit additions, older homes, and spaces without ductwork. Our ductless services include:

Ductless repair for faulty heads, sensors, and outdoor units
Ductless installation for single and multi-zone setups
Ductless maintenance to keep each zone efficient

Ductless systems give you room-by-room control without major renovation. Our team installs and services both the indoor heads and the outdoor unit. We work with multi-zone systems for whole-home comfort.

Call (860) 339-6001 to learn more about ductless service.

WiFi Thermostats

We install and set up WiFi thermostats that let you control your home temperature from your phone. A smart thermostat can lower energy use and improve day-to-day comfort. Our WiFi thermostat services include:

WiFi thermostat installation and wiring
Setup and connection to your home network
Guidance on schedules and energy-saving settings

A smart thermostat puts your heating and cooling on a schedule that fits your routine. Our team installs the unit and configures it so it works from day one. We install WiFi thermostats compatible with most HVAC systems.

Call (860) 339-6001 to add a WiFi thermostat to your system.

Oil to Gas Conversion

We convert oil heating systems to natural gas for Connecticut homeowners. Switching to gas can lower fuel costs and reduce system upkeep over time. Our oil-to-gas conversion services include:

Removal of the old oil system and tank
Installation of a new gas heating system
Setup and testing for safe, efficient operation

Moving from oil to gas is a major upgrade that pays off over the years. Our team manages the full conversion from planning through final testing. We handle conversions for furnaces and boilers.

Our team coordinates to bring the gas line to your home, safety-tests the new pipes, and safely removes and disposes of your old oil tank in accordance with Connecticut DEEP environmental standards.

Call (860) 339-6001 to talk through an oil-to-gas conversion.

Emergency HVAC Services

We are available 24 hours a day for HVAC emergencies across Connecticut. Heating and cooling systems often fail at the worst time, like a freezing night or a holiday weekend. When that happens, a fast repair keeps your home safe and comfortable. Our team answers the phone day or night and sends a licensed technician to get your system running again.

Call (860) 339-6001 anytime for emergency HVAC service.

Request HVAC Service Today

Ready to get started? Call Direct Home Services at (860) 339-6001 for a free estimate, or request service online. We install, repair, and maintain heating and cooling systems for homes across Connecticut. From a quick repair to a full system upgrade, our family-owned team handles the job with upfront pricing and no surprises.

As your local Connecticut HVAC contractor, we are here to keep your home comfortable in every season.

(860) 339-6001 Request Emergency Service

Direct Home Services

57 Ozick Dr Suite i, Durham, CT 06422, United States

(860) 339-6001

Mon to Sat: Open 24 hours

Sunday closed

Follow Direct Home Services:

Frequently Asked Questions

Are you a licensed and insured HVAC contractor?

We are a licensed and insured HVAC contractor in Connecticut (HIC.0668169). We are also family-owned and BBB accredited. Our technicians follow proper safety and installation standards on every job, so your system is handled correctly and your home is protected.

Do you offer financing for HVAC installations?

We offer flexible financing that helps spread the cost of a new system or a larger repair. This makes an upgrade easier to manage within your budget. Ask about your options when you call (860) 339-6001, and we will walk you through them.

Do you offer emergency HVAC service?

We are available 24 hours a day for heating and cooling emergencies. Whether your system fails at night, on a weekend, or on a holiday, our technicians respond as quickly as possible. Call (860) 339-6001, and we will give you a realistic arrival window.

Is regular HVAC maintenance necessary?

Annual maintenance helps your system run efficiently, prevents many breakdowns, and extends equipment life. We offer heating and cooling maintenance built around your system and home. Regular service also helps keep your energy bills lower over time.

How often should I service my HVAC system?

Most HVAC systems should be serviced once a year. Heating systems are best checked in the fall, and cooling systems in the spring. Our team offers maintenance built around your specific system. Call (860) 339-6001 to schedule a visit.

How long do HVAC systems last?

Most HVAC systems last 12 to 15 years with regular maintenance. Furnaces and boilers often run longer, while air conditioners and heat pumps tend to wear out sooner. Age, usage, and upkeep all affect the lifespan.

Are there state rebates available for new HVAC systems?

Yes. Through the Energize Connecticut (EnergizeCT) initiative, you can qualify for thousands of dollars in instant rebates, federal tax credits, and 0% financing options when you upgrade to energy-efficient heat pumps or smart thermostats.

What should I do if my outdoor unit is covered in ice during a winter storm?

Never use a shovel or ice pick to chop ice off your heat pump. You can easily puncture the metal coils and cause a dangerous refrigerant leak. Instead, clear away heavy snow around the base of the unit to allow air to move freely, then switch your indoor thermostat to “Emergency Heat.” This keeps your home warm while letting the outdoor unit run its safe, automatic defrost cycle.

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S. Mulligan

Bill and his team were professional from the first phone call right through to the installation of my ac and heating system. I got two quotes and Direct Home Services was cheaper, but really the big difference was the responsiveness, timeliness, and all-around professionalism shown throughout the process. It was night and day compared to the other company I had been dealing with. Save yourself a headache and go with Direct Home Services. The project will get done quickly and at a good price.

A. Moran

Direct Home Services was wonderful to work with. I called them on a Monday, they came out within 3 hours to look at my system. The technician was knowledgeable and gave me some great insight into what was wrong with my system (needed to replace the whole thing). I did some shopping around, but Direct Home Services really had the best price, and the best guarantee of the system, and financing.

M. Farrell

Very professional from start to finish. Great communication good value and selection on all products offered. Would always recommend, installers were great. Top of the line service across the board.

R. Jackson

I’ve known the owner, Bill, for a long time. Bill, his business and his team, really take pride in understanding their customers. I recommend contacting Direct Home Services for all your heating and cooling needs.

L. Albert

I would highly recommend Direct Home Services! We recently had Central Air installed. Their service fully satisfied our expectations. They were prompt, friendly, knowledgeable, and clean! Their financing was also very quick and efficient. We’re so glad we found them!

E. Chavarry

Today Direct Home Service finished the work done; I am happy because the ductless machine (A/C and Heating) looks wonderful, and the installation work has been excellent. Also, Bill is a super friendly and sincere man; let yourself be guided without worry; he knows his job.

E. Michaelis

You absolutely MUST use this business. Bill is a man of his word, an honest businessman, and has a phenomenal crew working with him! He will be upfront with you, and get you the best equipment for the best price! We are so fortunate to have selected this company! I’m sure you will be, too!

B. Jakes

Wonderful experience from start to finish. These guys were very friendly and easy to deal with. I highly recommend this company to anyone that needs this type of service. Thanks guys!! Keep up the great work!

C. Caldwell

Direct Home Service , Rives Jackson, Thank you on behalf of my wife & I for the good Quality of work you and your team perform we were thoroughly impressed with your professionalism in your knowledge and really sitting down and taking the time to explain to us . I will definitely recommend you guys to anyone that is looking for HVAC or mini ductless units.