Hours: We are open 24/7 478 Main St Middlefield, CT 06455 | Now Also Serving Naples, FL

Welcome to our Privacy Policy

Your privacy is critically important to us.

Direct Home Services is located at:

Direct Home Services
478 Main St, Middlefield
06455– CT , United States
860-352-1017

It is Direct Home Services‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Direct Home Services (hereinafter, “us”, “we”, or “Direct Home Services“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Direct Home Services collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Direct Home Services‘s purpose in collecting non-personally identifying information is to better understand how Direct Home Services‘s visitors use its website. From time to time, Direct Home Services may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Direct Home Services also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://Direct Home Services blog posts. Direct Home Services only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Direct Home Services‘s websites choose to interact with Direct Home Services in ways that require Direct Home Services to gather personally-identifying information. The amount and type of information that Direct Home Services gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at Direct Home Services to provide a username and email address.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Direct Home Services and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Direct Home Services uses Google AdWords for remarketing

Direct Home Services uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

Direct Home Services discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Direct Home Services‘s behalf or to provide services available at Direct Home Services‘s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Direct Home Services‘s website, you consent to the transfer of such information to them. Direct Home Services will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Direct Home Services discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Direct Home Services believes in good faith that disclosure is reasonably necessary to protect the property or rights of Direct Home Services, third parties or the public at large.

If you are a registered user of http://Direct Home Services and have supplied your email address, Direct Home Services may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with Direct Home Services and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Direct Home Services takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

Direct Home Services may collect statistics about the behavior of visitors to its website. Direct Home Services may display this information publicly or provide it to others. However, Direct Home Services does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, Direct Home Services uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Direct Home Services uses cookies to help Direct Home Services identify and track visitors, their usage of http://Direct Home Services, and their website access preferences. Direct Home Services visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Direct Home Services‘s websites, with the drawback that certain features of Direct Home Services‘s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Direct Home Services‘s use of cookies.

E-commerce

Those who engage in transactions with Direct Home Services – by purchasing Direct Home Services‘s services or products, are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Direct Home Services collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Direct Home Services. Direct Home Services does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Privacy Policy Changes

Although most changes are likely to be minor, Direct Home Services may change its Privacy Policy from time to time, and in Direct Home Services‘s sole discretion. Direct Home Services encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

What others say

Read through our latest 5 star reviews below! Feel free to write a review based on your experience with Direct Home Services.

Review on Google Review on Facebook

A. Moran

Direct Home Services was wonderful to work with. I called them on a Monday, they came out within 3 hours to look at my system. The technician was knowledgeable and gave me some great insight into what was wrong with my system (needed to replace the whole thing). I did some shopping around, but Direct Home Services really had the best price, and the best guarantee of the system, and financing.

S. Mulligan

Bill and his team were professional from the first phone call right through to the installation of my ac and heating system. I got two quotes and Direct Home Services was cheaper, but really the big difference was the responsiveness, timeliness, and all-around professionalism shown throughout the process. It was night and day compared to the other company I had been dealing with. Save yourself a headache and go with Direct Home Services. The project will get done quickly and at a good price.

B. Jakes

Wonderful experience from start to finish. These guys were very friendly and easy to deal with. I highly recommend this company to anyone that needs this type of service. Thanks guys!! Keep up the great work!

E. Chavarry

Today Direct Home Service finished the work done; I am happy because the ductless machine (A/C and Heating) looks wonderful, and the installation work has been excellent. Also, Bill is a super friendly and sincere man; let yourself be guided without worry; he knows his job.

R. Jackson

I’ve known the owner, Bill, for a long time. Bill, his business and his team, really take pride in understanding their customers. I recommend contacting Direct Home Services for all your heating and cooling needs.

E. Michaelis

You absolutely MUST use this business. Bill is a man of his word, an honest businessman, and has a phenomenal crew working with him! He will be upfront with you, and get you the best equipment for the best price! We are so fortunate to have selected this company! I’m sure you will be, too!

C. Caldwell

Direct Home Service , Rives Jackson, Thank you on behalf of my wife & I for the good Quality of work you and your team perform we were thoroughly impressed with your professionalism in your knowledge and really sitting down and taking the time to explain to us . I will definitely recommend you guys to anyone that is looking for HVAC or mini ductless units.

L. Albert

I would highly recommend Direct Home Services! We recently had Central Air installed. Their service fully satisfied our expectations. They were prompt, friendly, knowledgeable, and clean! Their financing was also very quick and efficient. We’re so glad we found them!

M. Farrell

Very professional from start to finish. Great communication good value and selection on all products offered. Would always recommend, installers were great. Top of the line service across the board.

Our customer process

When you contact Direct Home Services for air conditioning repair in Hartford, CT, we take you through a simple process to get your air conditioning or heating system working properly again.

860-352-1017 Request Service

Here’s how it works:


01.

Contact us and explain the problem

02.

We will come to your home and assess the situation

03.

We will create a plan to fix the problem and give you a quote upfront

04.

We will either repair or replace your air conditioner so you can get back to your everyday life

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