Hours: We are open 24/7 478 Main St Middlefield, CT 06455 | Now Also Serving Naples, FL - HIC.0668169

Privacy Policy

*Collection of Opt-In Information

  • We collect opt-in information from users through various forms on our website, including email subscriptions, contact forms, and event registration forms. This information may include, but is not limited to, names, email addresses, and phone numbers. We only collect opt-in information that is necessary for the purpose it was provided for.
  •  
    *Use of Opt-In Information

  • The opt-in information collected through our website is used to provide our users with the services they requested, such as email newsletters, event updates, and customer support. We may also use this information to personalize the user experience on our website and to improve our products and services.
  •  
    *Sharing of Opt-In Information

  • We do not sell, rent, or otherwise share opt-in information with third parties, unless we have the user’s explicit consent or are required to do so by law.
  •  
    *Data Security

  • We take appropriate technical and organizational measures to secure the opt-in information collected through our website from unauthorized access, use, disclosure, or destruction.
  •  
    *Changes to This Privacy Policy

  • We may modify this Privacy Policy from time to time to reflect changes in our privacy practices. If we make any changes, we will update this Privacy Policy and post the revised version on our website.
  •  
    *Contact Information

  • If you have any questions or concerns about our privacy practices or this Privacy Policy, please contact us at: 478 Main St. Middlefield, CT 06455 (860) 352-1017
  • What others say

    Read through our latest 5 star reviews below! Feel free to write a review based on your experience with Direct Home Services.

    Review on Google Review on Facebook

    M. Farrell

    Very professional from start to finish. Great communication good value and selection on all products offered. Would always recommend, installers were great. Top of the line service across the board.

    B. Jakes

    Wonderful experience from start to finish. These guys were very friendly and easy to deal with. I highly recommend this company to anyone that needs this type of service. Thanks guys!! Keep up the great work!

    R. Jackson

    I’ve known the owner, Bill, for a long time. Bill, his business and his team, really take pride in understanding their customers. I recommend contacting Direct Home Services for all your heating and cooling needs.

    S. Mulligan

    Bill and his team were professional from the first phone call right through to the installation of my ac and heating system. I got two quotes and Direct Home Services was cheaper, but really the big difference was the responsiveness, timeliness, and all-around professionalism shown throughout the process. It was night and day compared to the other company I had been dealing with. Save yourself a headache and go with Direct Home Services. The project will get done quickly and at a good price.

    C. Caldwell

    Direct Home Service , Rives Jackson, Thank you on behalf of my wife & I for the good Quality of work you and your team perform we were thoroughly impressed with your professionalism in your knowledge and really sitting down and taking the time to explain to us . I will definitely recommend you guys to anyone that is looking for HVAC or mini ductless units.

    E. Michaelis

    You absolutely MUST use this business. Bill is a man of his word, an honest businessman, and has a phenomenal crew working with him! He will be upfront with you, and get you the best equipment for the best price! We are so fortunate to have selected this company! I’m sure you will be, too!

    A. Moran

    Direct Home Services was wonderful to work with. I called them on a Monday, they came out within 3 hours to look at my system. The technician was knowledgeable and gave me some great insight into what was wrong with my system (needed to replace the whole thing). I did some shopping around, but Direct Home Services really had the best price, and the best guarantee of the system, and financing.

    L. Albert

    I would highly recommend Direct Home Services! We recently had Central Air installed. Their service fully satisfied our expectations. They were prompt, friendly, knowledgeable, and clean! Their financing was also very quick and efficient. We’re so glad we found them!

    E. Chavarry

    Today Direct Home Service finished the work done; I am happy because the ductless machine (A/C and Heating) looks wonderful, and the installation work has been excellent. Also, Bill is a super friendly and sincere man; let yourself be guided without worry; he knows his job.

    Our customer process

    When you contact Direct Home Services for air conditioning repair in Hartford, CT, we take you through a simple process to get your air conditioning or heating system working properly again.

    (860) 339-6001 Request Service

    Here’s how it works:


    01.

    Contact us and explain the problem

    02.

    We will come to your home and assess the situation

    03.

    We will create a plan to fix the problem and give you a quote upfront

    04.

    We will either repair or replace your air conditioner so you can get back to your everyday life